Emerald Green Bouquet Bridal Cascade White Hunter Green Bridesmaids Bouquet Emerald Green Forest Ivory Cascading Bouquet Gold Artificial

🌟 QUICK INFO (PLEASE READ)

💐 Full-Service Florist — complete wedding florals, fully customizable
🌸 Artificial (silk) flowers only + some dried natural elements
📸 Photos sent when applicable — please confirm within 24 hrs
📏 Sizes are measured tip-to-tip (including greenery & accents) — use a measuring tape
⏱️ Rush orders available when possible — message us first
🌍 International shipping: may take 2–4 weeks

💬 Not sure about size, colors, or timing? Message us before ordering — happy to help 🤍

🌟 FULL DETAILED INFO (PLEASE READ)

🌟 General Information for the Bouquet Listing

🌸 About Our Florals & Services

❓ Who are we and what does “Full-Service Florist” mean?

- We are a Full-Service Florist 💐, which means we can create a complete floral set for your event — from bridal bouquets and boutonnieres to arches, aisle décor, centerpieces, and more.
- We work based on your inspiration photos, color palette, and vision, and guide you through the process until your order is finalized 💕

❓ What materials are used?

- All items are made using artificial (silk) flowers only, with some dried natural elements incorporated when appropriate.
- Artificial florals allow your arrangements to remain beautiful throughout the entire event and for many years after 😇

Please note: these are decorative items and are not designed for extreme outdoor conditions, such as strong winds, storms, heavy rain, or rough handling.

🌸 Photos, Confirmation & Shipping

❓ What if an item doesn’t have its own photo in the listing?

- If a specific item does not have a separate photo, it will be matched to the Bridal Bouquet shown in the listing photos, unless you request otherwise 🥰
- Feel free to message us — we’ll do our best to provide additional reference photos when available.

❓ Will I receive photos before shipping?

- Yes! We always aim to make sure our customers are happy with their order before shipping 🥰
- Photos of completed items are sent when applicable, prior to shipment.
- Please review the photos and confirm that everything looks good as soon as possible 💕
- If no adjustments are requested within the 24-hour confirmation window, the order is considered approved and will be shipped automatically 😇
- This helps keep production and shipping on schedule while still giving you time to review everything 💖

Standard (non-custom) orders may ship without photo confirmation.
Additional review time may be provided for certain complex custom orders at our discretion.

❓ What if I don’t specify a ribbon choice?

- If no ribbon preference is provided, we will use the default option shown in the listing or our best professional judgment 💝

❓ What happens after I place an order?

1️⃣ We review your order details and personalization notes. We may reach out if any clarification is needed.
2️⃣ Your items are carefully created based on your selections and requests.
3️⃣ Photos are sent for review when applicable.
4️⃣ After approval or the confirmation window expires, your order is carefully packed and shipped ✨

🌸 Size, Scale & Visual Expectations

❓ How can I understand sizes and overall look better?

❓ How accurate is the scale shown in photos?

- Photos are styled to highlight design and details. Props, angles, and styling may affect perceived size.
📏 For the most accurate reference, always use a measuring tape to map out dimensions in your space before ordering.

❓ Will the colors look exactly the same in real life?

- We photograph our items under natural daylight with no heavy editing or color correction.

Please note that colors may vary slightly due to:
- screen settings
- lighting conditions
- surrounding colors

This is normal for textile and floral décor items.

🌸 Customization, Samples & Materials

❓ Can items be customized?

- Yes! We can customize any item — including size, color palette, flower selection, and accents 😇💞
- We can also create items based on your inspiration photos 😍
- We can also create items not listed as options — just message us!

❓ Do you offer samples?

- Due to high order volume, we’re unable to provide samples before an order is placed.
- We recommend ordering a full-size Bridal Bouquet as a sample, as it offers the best understanding of color, scale, and overall style. With our 7-day, no-questions-asked return policy, you can order with confidence 💕
- A sample box option is available at the bottom of the item list.

❓ Do you sell flowers, greenery, or petal mixes separately?

🌸 Care, Storage & Longevity

❓ How long do the flowers last and how should they be stored?

- No preservation is needed 🌸

To maintain color and shape please avoid:
- humidity, moisture, extreme conditions and rough handling.
- direct sunlight or UV light exposure, including UV or sanitizing lamps

With proper care, your florals will remain beautiful for many years.

🌸 Timing, Rush Orders & International Shipping

❓ Do you offer rush or emergency orders?

- Yes, rush and emergency orders are available when possible 🤗💕
- Please message us before ordering to confirm availability.
- Additional shipping charges and emergency service fees may apply depending on the date and order size or complexity 😇

During peak wedding season, production slots may fill quickly — early ordering is always recommended!

❓ Do you ship internationally?

- Yes! 🌍
- International shipping may take 2–4 weeks with the standard shipping option. Please message us with your location and order size if you’d like to upgrade shipping.

Buyers are responsible for any customs duties or import taxes, if applicable.

🌸 Returns & Policies

❓ How do returns work for custom orders?

- Any customization beyond ribbon color makes the order non-refundable.

That said, if you experience any issues, please reach out — we always do our best to help and find a solution 😇💕

🌟 Arrangement-Specific Information

🌿 Arrangement Types & Coverage

❓ What type of arrangement should I select?

- When choosing an Arrangement option, please specify the arrangement type in the Personalization section 💖
- Types include (but are not limited to): Arch, Swag, Centerpiece, Table Runner, Sweetheart Table, Cross, Altar, Welcome Sign, Aisle Markers, Ground Arches, Arch Pillars, Fireplace Mantle, Backdrop Décor, Wall Décor, and more.

❓ Are arrangements decorated on all sides?

- No. Arrangements are decorated on one side (front) only.
- The back side is not decorated.

For full coverage décor, please see our Flower Ball or Aisle Marker/Barrel Arrangement listings.

🌿 Shipping, Assembly & Installation

❓ Will my arrangement arrive in one piece?

- Arrangements may be shipped in multiple sections for safety, especially when exceeding 30 inches in length 😇
- Sections can be effortlessly reassembled once received 💓

❓ How do I attach arrangements to arches or structures?

- We recommend using jute twine for maximum flexibility.
- By default jute twine is not included with the arrangements but we are more than happy to add them for you upon request 🥰

🌟 Have Questions?

💬 If you still have some questions left - please message us anytime — we’re always happy to help 🥰🤗💕

Custom Orders

💐 I love making custom orders!
🎨 Feel free to send me inspiration photos and color scheme swatches with any comments you might have
📸 I'll be sending you photos of your items for confirmation before shipping!

Deciding on the item size

📏 I highly recommend using measure tape when making size decisions! Photos can be deceiving!🙃

📐 When you measure something out please keep in mind that greenery and accents are part of an arrangement🌿

Order processing time and Delivery

🎁 Everything is handmade to order and processing time can vary depending on order volume and complexity
⌚ Please always check estimated delivery date (Emergency orders are an exception💝)
⏳ If you need items before estimated delivery date - please reach out. I do provide emergency services when possible.
✅ I recommend placing your order in advance! Have at least 1-2 month from estimated delivery date to your event date. This way we will have enough time in case of shipping emergencies like loss, delays or damage.📦

Samples & DIY kits

👀 If you are looking for any sample(box, flower, material, bouquet, arrangement etc.) Please reach out!😇

I always recommend ordering the full-size bridal bouquet as a sample. With my 7-day “no questions asked” return policy, you’re getting the best preview without wasting money on small sample boxes

✂ DIY kits are available upon request

Thank you!

🎀 Don't hesitate and order today - to make sure you will have your beautiful flowers on time for the occasion!
💖 Let's turn your vision into reality! ✔🤗💕
For any additional questions please reach out! 💝